Patrick van Osdel

About Patrick van Osdel

With my experience in the IT Infrastructure Services field I enjoy matching technology…

Experience

1. Sr Engagement Manager - Enterprise Operations

   TEKsystems

   Feb 2017 — Present

   I have the pleasure of leading a team of 7 Leaders who provide day to day leadership across several large managed services programs that serve the Digital Workplace Services market in Asset Management, Hardware Depot, Field Services and Service Desk Operations. Our team provides direct leadership to over 200 consultants across North America. Our team is responsible to ensure a positive delivery experience to our customers. We build strong relationships with our customers to find better ways…

Education

• Southeast Technical Institute

  Associate of Arts and Sciences (A.A.S.), Network Administration

  1997 — 1999

• South Central College

  Associate of Arts and Sciences (AAS), Business Management

  2012 — 2014

Skills

• Interviews
• Passion for Success
• Employee Training
• Visio
• Active Directory
• Team Building
• Vendor Management
• Performance Management
• Servers
• Technical Support
• System Administration
• Account Management
• Windows Xp
• Passion for Helping Others
• Management
• Troubleshooting
• Itil
• Strategic Planning
• Employee Relations
• Data Center
• Training
• IT Management
• Leadership
• Teamwork
• Crm
• Help Desk Support
• Cross-Functional Team Leadership
• Customer Satisfaction
• Hardware
• Project Planning
• Coaching
• Project Management
• Microsoft Technologies
• Security
• Networking
• Change Management
• Software Documentation
• Team Leadership
• Storage
• Time Management