Pat Terwilliger

Senior Account Manager / Enterprise Accounts / Customer Success / Contract Negotiation

Role: Senior Principal Account Manager at Cvent
Location: Washington, DC, US
LinkedIn followers: 500 followers

About Pat Terwilliger

As a Senior Principal Account Manager at Cvent, I manage, nurture, and grow a portfolio of mid-market and enterprise accounts in the event technology industry. I have been with Cvent for over five years, and I have consistently exceeded my quota, closing over $4million in net new business and renewals in the past two years.I leverage my strong skills in consultative selling, contract negotiation, problem solving, and communication to deliver value and satisfaction to my clients. I also collaborate with internal teams, such as finance, product, and technology, to provide feedback and recommendations on how to improve the customer experience and operational efficiency. I am passionate about building long-term relationships with my clients and helping them achieve their event goals with Cvent\'s solutions.

Experience

Senior Principal Account Manager
Cvent
Jan 2023 — Present · Washington, DC, US
Quota carrying Account Executive aligned with Mid Market and Enterprise Accounts. Responsible for managing, client relationships and closing both net new business and renewals.We also provide decision making authority to assist in providing operational and financial concessions to improve the customer experience when needed. Our recommendations on the client experience are shared directly with Finance, Product, Technology and Senior Management to make operational changes.Quota attainment of 106% in 2025 ($1.86 in net new bookings)Quota Attainment of in 2024 ($2.1M in net new bookings)Quota Attainment of 108% in 2023 ($1.95M in net new business)

Education

University of Oregon
Bachelor of Science; School of Communications - Minor in Business Administration

Skills

Sales Operations
Customer Retention
Customer Service
Logistics
Account Maintenance
Freight Transportation
Public Speaking
Customer Relationship Management (Crm)
Project Management
Cross Selling
Client Retention Programs
Communication
Ocean Freight
Ltl
Presentations
Management Consulting
Microsoft Office
Sales
Strategic Planning
Management
Vendor Management
Customer Acquisition
Presentation Skills
Microsoft Word
Team Leadership
Cross Functional Relationships
Presentation Development
Analysis
Microsoft Excel
Negotiation
Relationship Building
Metrics
Data Analysis
Writing
Contract Negotiation
Roi Strategies
Marketing
Business Relationship Management
Sales Analysis
Rfp Analytics

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