Patrick Sells

Customer Experience Strategist, Facilitator, and Leader. Contributor to Context: CX

Role
Principal Cx Strategist, Workshop Facilitator, Storyteller at Oracle
Location
Atlanta, GA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Patrick Sells

I am firstly a dedicated Husband, Father and Child, faithful to my family and my…

Experience

  1. Principal Cx Strategist, Workshop Facilitator, Storyteller

    Oracle

    Jan 2013 — Present · Atlanta, GA, US

    I work with organization’s and brand’s senior leaders to strategically leverage empathy, and messaging in their business processes to hear the Voice of the Customer and understand their customer and employee journey’s, needs, challenges, and aspirations.I lead internal and customer teams through journey based discovery workshops, presentations and best practice enablement to help them innovate the way they go to market and deliver on their brand promises. Specifically focused on the employee and customer experiences leveraging the CX suite of applications and solutions for Sales, Service, Marketing and Data. I lead and develop direct sales messaging and creative engagement experiences for customers. Creating customer-aligned and hyper personalized value messaging, stories, programs and tactics to engage and immerse customer leaders, visionaries and key stakeholders in transformational business conversations. I developed a custom app to change customer conversations around business capabilities and experience gaps. Additionally, I’ve had leading roles in Oracle’s CX innovation council for Strategic Demo tools, training, as well as creating new messaging and demo enablement for the entire sales and SE organizations. Contributor- Moderator - Context:

Education

  • Florida College

    AA

    1986 — 1988

  • Georgia State University - J. Mack Robinson College of Business

    BBA-Marketing

    1988 — 1991

Skills

  • Sales Process
  • Thought Leadership
  • Saas
  • Selling
  • Enterprise Software
  • Sales Management
  • Strategy
  • Software Industry
  • Business Analysis
  • Sales
  • Enterprise Resource Planning (Erp)
  • Customer Relationship Management (Crm)
  • Crm
  • Pre-Sales
  • Sales Operations
  • Professional Services
  • Cloud Applications
  • Business Strategy
  • Oracle
  • Cloud Computing
  • Business Process
  • Erp
  • Business Development
  • Leadership
  • Management
  • Solution Selling

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Patrick Sells — Principal Cx Strategist, Workshop Facilitator, Storyteller at Oracle in Atlanta, GA, US | Unifers