Patrick James
Microsoft | Digital Sales | UX DesignOps Program Management
- Role
- Senior Ux Designops Program Manager, Microsoft Store (Consumer & Commercial) at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Patrick James
As a passionate User-Experience Professional who is always curious, I thrive on the challenge of solving complex problems and enhancing user experiences, for both internal and external customers. Having deep experience in process optimization and a natural inclination for creative problem-solving, I bring a unique blend of analytical rigor and innovative thinking to my projects. My strong interpersonal skills and ability to build relationships have been key in fostering effective collaboration within cross-functional teams, where I\'m recognized for bringing positive energy and facilitating strong partnerships. I enjoy leveraging data-driven insights to inform decisions, while also infusing creativity to meet and exceed customer needs.
Experience
Senior Ux Designops Program Manager, Microsoft Store (Consumer & Commercial)
May 2025 — Present · Seattle, WA, US
Direct the strategic design operations and experience architecture for the Microsoft Store global ecosystem. Lead high-stakes initiatives that bridge the gap between technical product engineering and user-centric outcomes, focusing on the integration of AI-driven personalization to drive customer success and commercial growth. Serve as a strategic advisor to executive leadership, operationalizing the rhythm of business for a team of UX Program Managers to ensure design excellence flourishes within a high-velocity, global environment.
Education
Northeastern University
Bachelor of Science (BS), Industrial Engineering
2006 — 2011
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