Patrick McColley
Cigna Com Product Owner @Cigna Healthcare
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WORK HISTORY
Cigna Com Product Owner @Cigna Healthcare
Bloomfield, CT, US
Directed a cross-functional team in the redesign of Cigna.com, enhancing usability and achieving an improvement in user retention.Led the personalization strategy, resulting in an increase in return visits by tailoring user journeys based on behavior and demographics.Defined and managed the execution of product requirements in collaboration with marketing, sales, and technical teams, ensuring alignment with business objectives and customer needs.Prioritized the backlog and ensured timely delivery of new features while optimizing existing functionality to enhance user experience.
EDUCATION
Westfield State University
BA, Graphic Design
Savannah College of Art and Design
MA, Interactive Design and Game Dev
SKILLS
ABOUT PATRICK MCCOLLEY
Innovative product management leader with 20+ years of experience driving digital transformation, delivering user-centric solutions, and leading cross-functional teams. Proven track record of optimizing user journeys, increasing engagement, and generating business growth through strategic product development.
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