Patrick L.

Conference Center Manager @American Management Association

Direct entire center staff to ensure that AMA\'s Management Center operation achieves the organization\'s quality and financial objectives. During my first 2 months, I was able to generate over $100k in rental business for the center. Introduced existing technology to the center and AMA’s other centers such as Zoom, Caterease, and Social Tables. Manage the fulfillment and flawless execution of all AMA public seminars, AMA on-site programs, and \"external\" client meetings. Direct, provide and coordinate all support services to all AMA faculty facilitating AMA public seminars and all \"external\" clients. Responsible for achieving budgeted operational efficiency as well as center revenue sales targets. Encourage, through personal example, the image and professional integrity expected of all employees in contact with AMA customers, faculty, clients, vendors, and guests. Responsible for the planning of all capital improvements and maintenance of AMA facility in order to ensure seminar environment meets with AMA standards and image. Liaison with Marriott Marquis Hotel Team and Marriott Corporate Sr. Leadership regarding negotiations for sleeping rooms, food functions, lease negotiations, maintenance and all vendor/suppliers. Prepare and administer center operating and revenue budgets. Screen, select, train and appraise staff performance. Establish/maintain an effective and efficient working relationship with AMA headquarters. Write business proposals and contracts pertaining to the sale/rental of AMA\'s conference center services.