Patrick Kollar

About Patrick Kollar

I’m an operations and analytics leader who builds systems that turn data into action.Over 20+ years, I’ve led transformation across business units, platforms, and global teams — modernizing order management, scaling BI capabilities, and improving customer experience. Today, my focus is on the next layer: automation, decision intelligence, and AI-enabled operations.My work lives at the intersection of strategy, data, and execution. I design operating models, KPI frameworks, and workflow automation that reduce manual decisions, accelerate delivery, and create measurable business impact. I’ve led teams of 25+, aligned KPIs across sales, operations, and finance, and delivered analytics capabilities that influence C-level planning and execution.I’m at my best where organizations are moving from reporting the past to operationalizing the future — building driver-based planning, automation opportunities, and scalable decision frameworks.Core strengths:Operational strategy & transformation leadershipAI enablement and workflow automationDecision intelligence and KPI architectureCross-functional leadership: CX, supply chain, IT, post-salesBusiness intelligence platforms: Snowflake, Power BI, TableauProcess redesign, governance, and scalable operating modelsCulture builder focused on clarity, ownership, and execution

Experience

1. Senior Manager of Business Intelligence and Analytics

   Iron Bow Technologies

   Dec 2022 — Present

   Lead the evolution from reporting to decision intelligence across supply chain, customer experience, and operations — aligning data strategy, automation opportunities, and AI-enabled workflows to C-level priorities.Designed analytics and automation frameworks that improved operational KPIs, reduced order delays, and increased NPSDefined KPI and driver models used by leadership to guide planning, prioritization, and performance decisionsIdentified and implemented workflow automation opportunities across reporting, exception management, and cross-functional operationsBuilt scalable, governed BI and decision frameworks focused on adoption, accuracy, and operational actionPartner with senior leaders to shift from historical reporting toward forward-looking planning and scenario visibilityMentor teams and business units in practical AI usage, automation thinking, and data-driven decision practicesEstablished governance for analytics, automation, and AI usage to ensure data integrity and responsible adoption

Education

• University at Albany

  BA, Information Science & Policy, Business Administration

  1997 — 2000

Skills

• Cross-Functional Team Leadership
• Direct Sales
• Strategy
• Consulting
• Business Alliances
• Business Intelligence
• Channel Partners
• Solution Selling
• Business Planning
• Operations Management
• Financial Reporting
• Program Management
• Agile Project Management
• Team Leadership
• Strategic Planning
• Financial Analysis
• Team Management
• B2b
• Agile Methodologies
• Team Building
• Management
• Devops
• Business Analysis
• Forecasting
• Project Planning
• Process Improvement
• Crm
• Leadership
• Lean Six Sigma
• Business Development
• Lead Generation
• Sales
• Cloud Computing
• Saas
• Sales Process
• Business Process Improvement
• Go-to-Market Strategy
• Project Management
• Salesforce.com
• Recruiting