Patrick Jones

Director of Research Services @QuestionPro

Toronto, ON, CA

What\'s better than an industry leading survey platform chock full of analytics tools and built with endless support for your DIY projects? A team of experts working for you on that platform to turn your business problems into research questions and deliver end-to-end service!As the very first Director of Research Services, I am responsible for building out an entire new product offering under the Research Suite banner. This involves- Developing promotional materials and sample reporting to raise product awareness and support the QuestionPro sales teams- Working closely with clients to create research plans that address their concerns and deliver key answers to their business questions- Executing multiple types of survey research projects from brand tracking, pricing, concept testing, and satisfaction surveys- Delivering results in a variety of formats from detailed crosstabs to engaging executive summaries and qualitative sentiment reporting- Training and collaborating with internal teams to develop new deliverables and streamline existing processes

University of Ottawa

Bachelor of Political Science, Political Science and Government

Georgian College

Research Analyst Certificate, Market Research