Patrick Gliem

Experience

1. Manager, Education & Development

   The Vitamin Shoppe

   Mar 2020 — Present · Secaucus, NJ, US

   Reimagined the entire product education function and hired a full production team to support continuous training efforts- Strategized and redesigned all product education offerings, including various video series, paper-based resources, and eLearning- Managed the production of five ongoing video series, from conception, to scripting, to filming, and post-production- Developed a business case to increase permanent team headcount by four- Established cross-functional partnerships for sharing educational content for several company channels, including social, marketing, web, public relations, and in-store signage- Oversaw continuous production of monthly eLearnings and articles, several video series, and product guides to support new initiativesRESULTS- Generated through vendor-funded programs in Q1 2024- Increased average time spent in Learning Management System for four consecutive years- Maintained an average completion rate of 76+% from Q1 2020 to Q1 2024- Consistently surveyed employees on favorability and usefulness of our content, seeing an average of 97% agreeability from participants

Skills

• Needs Analysis
• Leadership
• Illustrator
• Articulate Storyline
• Team Building
• Management
• Cornerstone
• Onboarding
• People Development
• Mac
• Learning Management Systems
• People Management
• New Hire Orientations
• Fashion
• Instructional Design
• Project Management
• Curriculum Development
• Customer Service
• Photography
• Time Management
• Distance Learning
• Retail
• Photo Editing
• E-Learning
• Training Needs Analysis
• Training & Development
• Photoshop
• Blended Learning
• E-Learning Development
• E-Learning Modules
• Captivate
• Sharepoint
• Training
• Employee Training
• Microsoft Office
• Web Design