Patrick Clemons
SVP, Head of Strategy Execution & Chief of Staff (Fraud Strategic Enablement) @Bank of America
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WORK HISTORY
SVP, Head of Strategy Execution & Chief of Staff (Fraud Strategic Enablement) @Bank of America
Charlotte, NC, US
Collaborate closely with the leadership of Consumer Client Protection & Fraud Strategic Enablement to execute key business priorities and drive strategic initiatives and investments in the areas of authentication, account takeover (ATO), and policy. Serve as a thought leader and accountability partner, supporting the organization’s most impactful and highest leverage priorities. Refine the policy and strategy operating model to clarify roles and responsibilities, enhancing efficiency and effectiveness within the Fraud organization. Lead the development of the framework, governance, and compilation of fraud policies and business rules to identify and mitigate potential risks.
EDUCATION
Wake Forest University
MBA, Finance and General Management
North Carolina State University
Bachelor of Science (B.S.), Electrical Engineering
SKILLS
ABOUT PATRICK CLEMONS
I am an accomplished management professional with over 24 years’ experience directing and implementing cost-effective, high-performance financial services, IT, and marketing solutions that address complex business issues. I have the vision to collaborate across all levels of the organization to generate meaningful results. My track record of enhancing customer experience and satisfaction comes with tangible improvements to an organization\'s bottom line. I am a PMP who can execute all project lifecycle phases from concept to launch. MBA with a concentration in Finance / Management from Wake Forest University. Outside of work, I love golf, gardening and volunteering. I am also a certified swim meet official for USA Swimming. I also coach several youth athletic teams (football, basketball, soccer) in the Charlotte area.
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