Patrick T.
Business Development Manager
- Role
- Aftersales Business Development Manager at Mercedes-Benz USA
- Location
- Richmond, CA, US
- LinkedIn followers
- 500 followers
About Patrick T.
Experienced Process Manager with a demonstrated history of working in the automotive industry, most recently in the areas of eMobility (Electric Vehicle), Autonomous, Connected Car, and Shared Services. Skilled in Operations Management, Sales, Management, Marketing Strategy, and Business Process Improvement. Strong sales professional with a Bachelor of Arts (B.A.) focused in Environmental Science from University of California, Berkeley.
Experience
Aftersales Business Development Manager
Apr 2025 — Present
Provided skills in management and fixed operations by driving parts revenue opportunities through customer pay service traffic and wholesale and process improvement for customer satisfaction and custom retention. Implemented strategic business initiatives to drive customer pay traffic in collaboration with MBUSA headquarters team program. Provided analytics on various areas of business such as wholesale, connected cars and identified areas of opportunities with dealership partners and built action plans for profitable growth in fixed operations. Ensured compliance with MBUSA’s warranty, facility and brand standards.
Education
University of California, Berkeley
Bachelor of Arts (B.A.), Environmental Science
1992 — 1996
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