Patrick Strickland

WORK HISTORY

EDUCATION

SKILLS

ABOUT PATRICK STRICKLAND

Customer-focused operations and logistics professional with 5+ years of experience managing global accounts, resolving complex client issues, and driving service excellence across fast-paced, high-growth environments. I specialize in turning operational complexity into clear, positive customer experiences, whether coordinating international shipments, onboarding enterprise clients, or collaborating across teams to deliver scalable solutions. With a strong foundation in international shipping, freight forwarding, and account management, I’ve led cross-functional teams, coordinated global logistics operations, and built long-standing client relationships that drive business growth.Currently, I support over 100 client accounts at Transparent International, where I oversee end-to-end freight operations and act as a trusted advisor on logistics strategy and execution. Previously, I led customer and logistics operations at Hailify, a startup where I helped scale service across 50+ markets and launched operational infrastructure from the ground up. I bring a data-driven, solutions-oriented mindset and thrive in roles where collaboration, efficiency, and customer success are key.I\'m particularly skilled at: End-to-end logistics coordination (air, sea, and ground) 3PL, LTL, and NVOCC relationship management Client onboarding, support, and retention Customer Relationship Management Team leadership and performance optimization Process improvement and cross-departmental collaboration Analyze shipping data and trends to optimize routes, reduce transit time, and identify cost-saving opportunities.Leverage data from internal systems to produce shipment performance reports and support decision-making.Currently, I’m looking to bring my supply chain expertise and account management experience into a forward-thinking organization where I can continue to create, impact, build strong relationships, and support scalable operations.Let’s connect!