Patrick Smith
Continuous Learner | Project Manager Driving Growth, Collaboration & Innovation
- Role
- Project Manager at Amdocs
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Patrick Smith
As a Product Owner at Amdocs, I contribute to the delivery of high-value solutions by…
Experience
Project Manager
Feb 2022 — Present · Atlanta, GA, US
Utilize ServiceNow platform to streamline IT service management processes • Lead agile teams to achieve goals and a high level of performance • Run and facilitate all scrum ceremonies • Collaborate with cross-functional teams for program and project support daily Conducted comprehensive risk assessments to enable the development of timely and effective risk response strategies• Utilize ServiceNow platform to streamline IT service management processes• Prioritized and managed a product backlog of over 100 items, ensuring the top 20% highest value features were delivered first, which resulted in an increase in stakeholder satisfaction and an improvement in delivery timelines• Act as a liaison between stakeholders and the development team, effectively translating business requirements into actionable user stories and acceptance criteria• Provide monthly variances, forecasts, and actuals to the client• Facilitate onboarding and off-boarding on projects
Education
The University of Akron
Master of Sports Management (M.S.E), Sports Studies
2013 — 2014
Indiana University of Pennsylvania
Bachelor of Science (BS), Sports Administration Major and Minor in business
2008 — 2012
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