Patrick Shimirwa
- Role
- Senior Information Technology Analyst at HCLTech
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
About Patrick Shimirwa
1.) I am junior Developer in HTML, Python, WordPress and MySQL, For the first time I did…
Experience
Senior Information Technology Analyst
Aug 2021 — Present · Cracow, PL
User Administration in active directory and different SAP modules\\\\n\\\\n> Handling calls and chat support troubleshooting through remote desktop and Network device support.\\\\n\\\\n> Handling high priority incidents regarding to SLAs\\\\n\\\\n> Monitoring a huge number of tools linked with clients such as Azure AD, SCCM, OmniPOS portal, MYBEST Portal, ASPEN Portal and Bitlocker Portal and so on.\\\\n\\\\n> Monitoring Cisco Troubleshooting.
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