Patrick Shields
Regional Director of Operations @Healthcare Services Group, Inc
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WORK HISTORY
Regional Director of Operations @Healthcare Services Group, Inc
In my recent job, I maintain key accounts by demonstrating excellent organizational and time management expertise. To deliver high-level services, I engage with residents, clients, other personnel, and the public. By meeting monthly/quarterly with RVPs of clients, I conduct business reviews, such as administrator surveys. Moreover, I examine service quality delivered in all facilities and districts through effective inspections. By tracking all of MIT’s training and RAP programs, I ensured the transition into permanent roles. I inspect complaints related to the operation and the effects of satisfactory solutions. Below listed are some of my achievements within this role: Decreased over time by 17%+ and completed 25 start-ups by graduating more than 40 people from the MIT program and 14 Registered Apprentices. Engaged in evaluating Profit and Loss (P&L) statements and budgetary management to prepare the annual budget. Decreased over time ranging from 19.7% to 2.1% by showcasing outstanding professional skills. Champion Dining/Environmental Services, laundry, and floor care program. Managed 55-plus facilities across environmental and dining services.
EDUCATION
Stephen F. Austin State University
Hotel Restaurant Management
University of Houston
Hotel Restaurant Management
SKILLS
ABOUT PATRICK SHIELDS
Hi everyone! I’m Patrick, an accomplished and goal-oriented executive with extensive…
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