Patrick Saint Fleur
Director of Care Management Operations @AIDS Healthcare Foundation
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WORK HISTORY
Director of Care Management Operations @AIDS Healthcare Foundation
Optimize the program managers to ongoing performing management by improving staff efficiency, prioritizing work assignments, enforcing policies and procedures; resolving staff issues; assessing training needs, monitoring program performance, contributing to staff retention, and mentoring Associate Directors and managers. • Develop quality management protocols and gap analysis to process, training development, and client satisfaction. Oversee financial operations, maintain budgets for all Ryan White programs, and work closely with the finance and grant department. Monitor and analyze care management productivity and performance reports, and identify trends, best practices, and challenges. • Creates, implements, reviews, and updates policies, standard operating procedures, and/or other stakeholders in the different contracts and other collaborative disciplines to assure collaborative care and communication while meeting patients ongoing chronic needs.
EDUCATION
Florida Memorial University
Bachelor of Science - BS, Psychology
Barry University
Master of Social Work - MSW, Social Work
SKILLS
ABOUT PATRICK SAINT FLEUR
High-performing administrative leader with 6 years of experience managing the national…
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