Patrick Saint Fleur
- Role
- Director of Care Management Operations at AIDS Healthcare Foundation
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Patrick Saint Fleur
High-performing administrative leader with 6 years of experience managing the national…
Experience
Director of Care Management Operations
Mar 2022 — Present
Optimize the program managers to ongoing performing management by improving staff efficiency, prioritizing work assignments, enforcing policies and procedures; resolving staff issues; assessing training needs, monitoring program performance, contributing to staff retention, and mentoring Associate Directors and managers. • Develop quality management protocols and gap analysis to process, training development, and client satisfaction. Oversee financial operations, maintain budgets for all Ryan White programs, and work closely with the finance and grant department. Monitor and analyze care management productivity and performance reports, and identify trends, best practices, and challenges. • Creates, implements, reviews, and updates policies, standard operating procedures, and/or other stakeholders in the different contracts and other collaborative disciplines to assure collaborative care and communication while meeting patients ongoing chronic needs.
Education
Florida Memorial University
Bachelor of Science - BS, Psychology
2009 — 2012
Barry University
Master of Social Work - MSW, Social Work
2013 — 2016
Skills
- Community Outreach
- Hiv Prevention
- Case Management
- Resource Mobilization
- Adolescents
- Biopsychosocial Assessments
- Workplace Violence
- Mental Health
- Software Documentation
- Microsoft Office
- Crisis Intervention
- Child Welfare
- Fraud Detection
- Organized Retail Crime
- Dual Diagnosis
- Healthcare
- Transition Planning
- Conflict Resolution
- Interpreting
- Psychology
- Psychological Assessment
- Individual Counselling
- Social Services
- Substance Abuse Prevention
- Training
- Customer Service
- Mental Health Counseling
- Public Relations
- Medicaid Managed Care
- Experience Working with Diverse Populations
- Group Therapy
- Assessor Training
- Family Therapy
- Psychotherapy
- Child Advocacy
- Health Advocacy
- Elder Care
- Psychopharmacology
- Child Development
- Case Management Services
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