Patrick S. Greenlee

About Patrick S. Greenlee

Hi — thanks for stopping by.I’m an operations and business leader trusted to step into complexity, fix what’s broken, and build systems that scale. Over the course of my career, I’ve been repeatedly selected to take over underperforming regions, failing branches, and high-risk operations, where success required more than incremental improvement — it required decisive leadership, clear accountability, and execution discipline.My background spans enterprise operations, sales leadership, and business ownership, with responsibility for $400M+ territories, 400+ employees, and geographically dispersed teams across sales, installation, service, and technical functions. I’m deeply KPI-driven and believe strong results come from aligning people, process, and financial reality — not slogans.A few outcomes that reflect how I lead:• Took over failing regions and branches, driving ranking improvements from 38th to 16th in 6 months and 108th to 13th nationally, respectively.• Led large-scale operational restructures projected to deliver $8M+ in annual expense savings through leadership redesign and cost discipline.• Operated and scaled a service business to 300% revenue growth, reduced labor costs by 30%, and launched a supply division generating 58% net profit.• Ranked #7 nationally out of 104 leaders based on composite performance across customer satisfaction, execution quality, and financial control.• Negotiated domestic and international supplier agreements resulting in $1M+ in improved annual profit.I’ve also completed a year-long, in-person Sandler Sales Methodology program, which I apply beyond selling — using it to improve negotiation outcomes, forecasting discipline, and the alignment between growth commitments and operational capacity.I’m known as a calm, direct, hands-on leader who builds trust quickly, develops strong leadership benches, and leaves operations stronger than I found them.Always open to connecting with operators, builders, and leaders who value accountability, clarity, and results.

Experience

1. Ec Operations Manager

   ADT

   Apr 2026 — Present · Fort Myers, FL, US

   Develop and execute the regional business plan and human capital strategy for the EC channel, providing strategic support and development. Hold the team accountable for achieving or surpassing area goals, fostering strong engagement, and driving operational excellenceKey ResponsibilitiesLeadership: Manage frontline EC and Admin Assistant Managers; coach, prioritize resources, and model performance standardsTalent: Oversee hiring, development, retention, and succession planningRevenue: Drive growth and profitability; ensure efficient inventory processesService Operations: Coordinate service/installation activities; maintain high-quality, timely customer serviceProcess Excellence: Execute operating efficiencies and consistent field/sales processesCollaboration: Partner with internal teams and external contacts to reduce acquisition costs and boost retentionInnovation: Support new product/service launches to capture market opportunities

Education

• Hamilton Technical College

  Certificate of Completion, Electrical, Electronic and Communications Engineering Technology

• Sandler Sales Institute

  Presidents Club Achievement, Completion of Advanced Business, Sales Training & Negotiations Courses

• Kirkwood Community College

  Liberal Arts and Sciences/Liberal Studies Courses