Patrick Richards

About Patrick Richards

I am a highly methodized and efficient individual who thrives on solving problems. My approach combines data analysis, collaboration, critical thinking, adaptability, and strong leadership. Whether it’s dissecting complex datasets, working closely with complex organizations, or devising impactful solutions, I bring a meticulous mindset and effective leadership to every challenge.

Experience

1. Service Partner Program Leader

   施耐德电气

   Sep 2023 — Present · RI, US

   Serve as the primary liaison for program participants and business units, gathering and communicating feedback across all key touchpoints.• Define and align program strategy, establishing clear priorities and ensuring consistency throughout the program lifecycle.• Partner with internal and external stakeholders to promote accountability, drive innovation, and uphold quality standards.• Collaborate closely with service commercial and operations teams to synchronize strategic and operational initiatives.• Support the development and execution of service strategies that align with overarching business goals.• Lead and mentor an agile Partner Excellence team, ensuring effective support for critical program functions.

Education

• Southern New Hampshire University

  Master of Business Administration - MBA, International Project Management

  2017 — 2020

• Johnson & Wales University

  BS, Marketing

  2008 — 2012

Skills

• Brand Strengthening
• Market Research
• Social Media
• Lexis
• Backup Solutions
• Shipping Systems
• Time Management
• Marketing Communications
• Facebook
• Retail
• Databases
• Marketing
• IT Solutions
• Microsoft Office
• Sales
• Oracle
• Marketing Research
• Management
• Social Media Marketing
• Employee Training
• Brand Development
• Event Planning
• Adobe Creative Suite
• Customer Service