Patrick Raynor

About Patrick Raynor

A strategic sales account management leader who channels a knack for negotiation and affinity for critical and outside-of-the-box thinking to attract and drive satisfaction, engagement, and success for new and existing clients. An analytical, solutions-oriented strategic account manager with an immutable sense of professionalism and progressive track record of nurturing leads and maximizing sales through strategic and tactical planning and cross-functional partnerships.

Experience

1. Account Executive

   Sharp Business USA

   Dec 2022 — Present · Greensboro, NC, US

   Channel a white-glove client experience by promoting opportunities and ideas based on individualized client needs, aligning company objectives and goals, and working against tight deadlines and swift service-level expectations Leverage knowledge of the industry marketplace to promote and position unique, cutting-edge business systems solutions, while differentiating Sharp Business Systems USA from its competitors Flex and channel strategic planning competencies to ideate action plans, strategic processes, and operational procedures – while infusing data insights and analyses Conceptualize tailored plans with insights, recommendations, and support mechanisms to drive client success – while fostering business growth, development, and continuous improvement Govern a $100K book of business and own all aspects of account management efforts by identifying and resolving client issues, onboarding new clients, implementing new services, and processing contracts Enhance guest retention and drove Sharp Business Systems sales by flexing persuasion and strategic sales techniques and promoting and positioning benefits and information – while infusing professionalism, compassion, and empathy Foster project performance and data integrity by tracking goal attainment and progress and maintaining accurate account information; deduce challenges and provide consistent feedback for processes, scope changes, and budgets Amplify external brand growth and reputation by analyzing brand performance, synthesizing customer feedback, and igniting cross-departmental communication

Education

• North Carolina Agricultural and Technical State University

  Bachelor's degree, Business, Management, Marketing, and Related Support Services

  2007 — 2012

Skills

• Business Strategy
• Microsoft Office
• Management Consulting
• Financial Analysis
• Strategic Planning
• Accounting
• Teamwork
• Customer Service
• Market Research
• Microsoft Excel
• Powerpoint
• Microsoft Word