Patrick Parker
Desktop Support at Morgan & Morgan
- Role
- Service Desk Support Technician at Morgan & Morgan
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Patrick Parker
Established track record for discipline, flexibility, resourcefulness, and productivity in employment and academic efforts, with positive reputation for ability to take charge, orchestrate resources, and efficiently guide projects toward cost goals, completion deadlines, and functionality requirements. Recognized for ability to think at the system level. Background includes success in, system design, hardware, software trouble shooting and installation. System implementation, and software support. Proficient in Windows Word, Excel, PowerPoint,
Experience
Service Desk Support Technician
Apr 2017 — Present · Memphis, TN, US
Provide top-level technical support to 2500 end users support laptops, desktops, and mobile devices Install, configure, and maintain business software, hardware, and peripherals. Effectively troubleshoot and resolve network-based issues user account maintenance in active directory. Track, prioritize, and document all aspects of user requests using ticketing system maintain business continuity in all situations.
Education
Tennessee Technology Center at Memphis
A+ Certification
2015 — 2017
Tech901
Information Technology
2016 — 2016
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