Patrick Mason
Customer Service Agent at American Airlines
- Role
- Reservations Agent at American Airlines
- Location
- Winston-Salem, NC, US
- LinkedIn followers
- 500 followers
About Patrick Mason
I have an extensive background working in Business Sales and Customer Service.
Experience
Reservations Agent
Jun 2014 — Present · Winston Salem, NC, US
As a reservation agent I take calls and answer questions about airline regulations. I also help customers make travel plans by offering competitive prices giving suggestions for accommodations and car rentals also booking flights.
Education
Pensacola Junior College
Associate of Arts and Sciences (AAS), Computer Science
1987 — 1989
Skills
- Team Building
- Salesforce.com
- Solution Selling
- Marketing Strategy
- Sales Process
- Sales
- Outlook
- Leadership
- New Business Development
- Direct Sales
- Customer Retention
- Sales Management
- Customer Service
- Business Development
- Microsoft Word
- Selling
- B2b
- Telecommunications
- Account Management
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