Patrick Martinez

About Patrick Martinez

Provided daily operational security administration and access control support for Epic implementation- Trouble shoot user access, change/assign templates as requested while resolving system and navigation issues in and out of hyperspace; Assigned/reset users’ password as appropriate- Supported Epic access control initiatives throughout the enterprise and act as a resource for departments and business units on technical Epic security matters- Participated in the planning, development, and deployment of Epic access control standards and processes into production, developed supporting documentation and procedures for these processes- Evaluated and refined existing processes; Analyzed user access needs, develop access roles, and add/change/delete user access to the Epic application - Provided Epic user security and access support, especially over the phone and direct end users and staff on how to properly submit access requests- Performed EMP and SER clean up from export spreadsheet linked EMP and SER records- Attended IS Health Check Conference Call 7 days a week to report security incidents- Implemented guidelines for user management within the Epic application and establishing and tracking against efficiency and quality measures to ensure user satisfaction- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access

Experience

1. Epic Security Analyst

   INTEGRIS Health

   Nov 2022 — Present

Education

• University of Phoenix

  Master of Business Administration (MBA), Technology Management

  2008 — 2009

• University of Houston-Downtown

  B.S. in Computer Information Systems

Skills

• Servers
• Cisco Technologies
• System Administration
• Networking
• Active Directory
• Xp
• Windows Server
• Technical Support
• Windows Xp
• Security
• Troubleshooting