Patrick Kocon
Senior Manager CSS Implementations -Projects- Change Management | Supporting Contact Center Solutions, BCD Travel |Wellness Enthusiast | Avid Golfer | Expert in FIO methods | Do Hard Things
- Role
- Senior Manager at BCD Travel
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Patrick Kocon
A Wellness Enthusiast who happens to lead a team of AMAZING Project Managers and dabble with other cool stuff. If you would like to know more, just ask
Experience
Senior Manager
Jan 2023 — Present
Education
Traveline Travel School
ICTA Certified, Travel
1998 — 1999
Cross Roads Christian Academy
High School Diploma, Honor Classes
1995 — 1996
Skills
- Leisure
- Revenue Analysis
- Business Travel
- Troubleshooting
- Apollo Gds
- Call Centers
- Small Events
- Customer Service
- Mentoring
- Call Center
- Travel Technology
- Airlines
- Sla
- Tourism
- Sales
- Ticketing
- Expense Management
- Operations Management
- Telephony
- Talent Management
- Event Management
- Workforce Management
- Coaching
- Contact Centers
- Genesys
- Staff Development
- Social Media
- Travel Management
- Rfp
- Social Skills
- Social Networking
- Disaster Recovery
- Leadership
- Online Travel
- Hotels
- Customer Satisfaction
- Training
- Process Improvement
- Leisure Travel
- Management
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