Patrick Kenney
Operations Project Manager @Health Plans, Inc.
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WORK HISTORY
Operations Project Manager @Health Plans, Inc.
Led a multi-year migration of over 400 groups from a legacy platform to an upgraded system, ensuring seamless transition. • Managed the transition from third-party to direct contracts, overseeing group setup and migration execution. • Project Managed a full website rebuild with an external vendor, leading internal UAT and defect resolution for timely delivery. • Developed standardized communication workflows for Single Case Agreements, enhancing operational efficiency and developing an excel tracking system
EDUCATION
University of Massachusetts Dartmouth
Bachelor’s Degree, Major: Psychology Minor: Accounting
Medway High Shool
High School
ABOUT PATRICK KENNEY
Over 6 years of experience in operations, customer service, and leadership. Skilled in process optimization, cross-functional collaboration, and data-driven decision-making, with a strong focus on delivering efficient, customer-centered solutions.
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