Patrick Kenney

Operations Project Manager

Role
Operations Project Manager at Health Plans, Inc.
Location
Natick, MA, US
LinkedIn followers
500 followers

About Patrick Kenney

Over 6 years of experience in operations, customer service, and leadership. Skilled in process optimization, cross-functional collaboration, and data-driven decision-making, with a strong focus on delivering efficient, customer-centered solutions.

Experience

  1. Operations Project Manager

    Health Plans, Inc.

    Jul 2023 — Present

    Led a multi-year migration of over 400 groups from a legacy platform to an upgraded system, ensuring seamless transition. • Managed the transition from third-party to direct contracts, overseeing group setup and migration execution. • Project Managed a full website rebuild with an external vendor, leading internal UAT and defect resolution for timely delivery. • Developed standardized communication workflows for Single Case Agreements, enhancing operational efficiency and developing an excel tracking system

Education

  • University of Massachusetts Dartmouth

    Bachelor’s Degree, Major: Psychology Minor: Accounting

    2012 — 2017

  • Medway High Shool

    High School

    2008 — 2012

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Patrick Kenney — Operations Project Manager at Health Plans, Inc. in Natick, MA, US | Unifers