Patrick Johnson

About Patrick Johnson

I am passionate about leading large cross functional strategic initiatives that drive relevant experiences for customers to help them reach their financial goals I have demonstrated capabilities in: • Building and leading high-performing product teams • Leading the innovation, design, build, and execution of large-scale strategic programs • Leading Line of Business strategic planning • P&L ownership and driving growth Recent career highlights include: • Leading the design, build, execution, and optimization of the new Consumer Bank customer recommendation engine that uses machine learning algorithms to develop insights and provide relevant advice for customers across digital and retail sales channels • Led the Consumer Bank annual strategic planning process • Led the Consumer Bank workstreams for the Bank’s ‘NorthStar Strategy’, a three-year profit improvement strategy • Partnered with the digital team to outline the Bank’s digital transformation strategy • Developed Mass Affluent segment strategy • Managed a program to develop a new diversity and inclusion strategy and foster a representative employee mix while building inclusive behavior throughout the organization • Developed and led a new industry vertical that took customer science and data analytic capabilities from the grocery and retail industry and applied to the US Healthcare industry bringing innovative concepts around customer engagement and loyalty to the sector and created a new growth engine for the company *All posts and content are mine and do not represent the views of my employer

Experience

1. Senior Vice President, Sales Tools & Strategy

   Fifth Third Bank

   Jun 2022 — Present

Education

• University of Wisconsin-Madison - School of Business

  MBA

  2005 — 2007

• St. Norbert College

  BA

  1993 — 1997