Patrick Hagen

Verizon Customer Experience Champion

Role
Senior Manager - Global Customer Care at Verizon Business
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Patrick Hagen

Patrick Hagen, Group Manager - Program Management, leads a team of 10 Program Managers…

Experience

  1. Senior Manager - Global Customer Care

    Verizon Business

    Aug 2018 — Present · US

Education

  • ITIL V3 Foundations

    Certificate, ITIL V3 Methodologies and Practices

  • Community College of the Air Force

    Telecommunications

    1985 — 1989

Skills

  • Unified Communications
  • Optical Fiber
  • Managed Services
  • Lan-Wan
  • IT Outsourcing
  • Crm
  • Telecommunications
  • Voip
  • Data Center
  • Ethernet
  • Vendor Management
  • Wan
  • Itil Certified
  • Program Management
  • Enterprise Software
  • Contract Management
  • Telephony
  • Wireless
  • Management
  • Voice Over Ip (Voip)
  • Mpls
  • Professional Services
  • Ip

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Patrick Hagen — Senior Manager - Global Customer Care at Verizon Business in Cincinnati, OH, US | Unifers