Patrick Gulley
Director of Image Recognition at Coca-Cola Consolidated
- Role
- Director of Customer Excellence & Solutions at Coca-Cola Consolidated
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Patrick Gulley
I am a strategic operations and transformation executive who shapes long‑range direction,…
Experience
Director of Customer Excellence & Solutions
Jan 2026 — Present · Charlotte, NC, US
Direct national customer excellence and solution\'s strategy across Coca‑Cola Consolidated’s retail network, partnering directly with our Customers and our cross‑functional teams to elevate execution quality, service delivery, and customer satisfaction. Lead transformation initiatives with major retail partners by integrating technology, process optimization, and performance analytics to drive scalable improvements and long‑term growth.Key Leadership & Impact• Oversee large‑scale operational programs supporting thousands of retail locations, ensuring consistent execution, brand integrity, and high‑quality customer experiences.• Build and develop high‑performing teams across customer engagement, field operations, and continuous improvement, strengthening organizational capability and execution discipline.• Design and implement performance frameworks that increase execution consistency, reduce operational gaps, and improve accountability across markets.• Partner closely with the Customer, Sales, Marketing, and Supply Chain to streamline workflows, enhance collaboration, and improve end‑to‑end customer experience.• Leverage data, reporting tools, and analytics to increase visibility into execution metrics and enable proactive, insight‑driven decision‑making.• Deliver measurable improvements in customer satisfaction, on‑shelf availability, and execution compliance through strategic alignment and operational rigor.
Education
Western Carolina University
BSBA-Finance
2019 — 2023
Western Carolina University
BSBA-Business Administration and Law
2019 — 2023
Western Carolina University
BSBA-Management
Skills
- P&L Ownership
- Strategic Thinking
- Inventory Management
- Key Account Development
- Persuasive Presentations
- Leadership
- Sales Management
- Organizational Development
- Distributed Team Management
- P&L Management
- Mobile Devices
- Sales
- Sales Operations
- Consumer Products
- Management
- Forecasting
- Sales Process
- Process Improvement
- Business Planning
- Cross-Functional Team Leadership
- Leading Change
- Key Account Management
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