Patrick Flood

Application Trade Support Specialist @RBC

Colchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2021 — Present

Application Trade Support Specialist @RBC

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City Of London, GB

Transitioned to RBC Wealth Management Europe through the merger with Brewin Dolphin. My focus is on maintaining the integrity and efficiency of our application environment, supporting both custom-built and commercial software solutions. I also excel in providing proactive and reactive trade support, effectively diagnosing and resolving a broad array of trade-related issues.

EDUCATION

2012 — 2014

Colchester Sixth Form College

A levels, Business studies , Citizenship , Psychology and Sociology

2007 — 2012

Colchester Academy (Sir Charles lucas)

GCSEs, 8 GCSEs including Mathematics and English

2014 — 2017

University of Essex

Bachelor’s Degree, Management and Marketing

SKILLS

AdministrationAt MultitaskingPowerpointMicrosoft ExcelCustomer ServiceAccountingResearchLeadershipReport WritingInterpersonal SkillsMicrosoft OfficeSalesVolunteeringTime ManagementAccount ManagementMarketingSocial MediaMarketing Management#TeamworkWritingManagementMentoringSearch Engine Optimization (SEO)CommunicationRecruitingBusiness StrategyProblem SolvingEnglishMicrosoft WordTeam LeadershipOrganization SkillsMaking DeadlinesCritical ThinkingLeadership DevelopmentBusiness DevelopmentRetailEvent PromotingPublic SpeakingSupport Workers

ABOUT PATRICK FLOOD

On a life-long mission to challenge peoples perceptions on what it means to have Autism in the workplace. I have never let Autism get in my way of achieving and would love to inspire others to do the same.\" Motivated IT professional with comprehensive knowledge of the RPA and Automation space. Driven by my Asperger’s which gives me a unique way of thinking and working. I possess a strong skillset in bot development and bot support. My Current and previous roles also have enabled me to develop my Business Analysis, Project Management, and Stakeholder Management skills. Throughout my day-to-day work, I use tools such as Power Apps, SQL, Automation Anywhere and DevOpps. Familiar with working with Agile and Kanban methodologies.I am always striving to learn new skills and have recently learned Python and Java Programming languages, along with cloud technologies AWS and Azure To further enhance my abilities in the IT world. I have recently become a certified Scrum Master. Alongside my day job I undertake a range of voluntary roles which include supporting small charities with their IT and mentoring autistic students at university. I feel strongly about giving back to society where ever I can and would encourage others to do the same. These opportunities further enhance my skill set which I bring in to my day to day work.

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Patrick Flood — Application Trade Support Specialist at RBC in Colchester, GB | Unifers