Patrick Durning
Head of Conduct & Enablement @M&G
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WORK HISTORY
Head of Conduct & Enablement @M&G
Stirling, GB
Responsible for managing the oversight of customer outcomes, conduct risk and the proposition customer journey design and effectiveness. Responsible for ensuring that product reviews are conducted on schedule and in a consistent and efficient manner. Responsibility for the oversight and implementation of regulatory change impacting on Proposition activity, and co-ordinating the timely response for breach and rectification activity, as appropriate. Responsible for ensuring the risk and control management works effectively across the Propositions team, alongside oversight of the proposition migration activity.
SKILLS
ABOUT PATRICK DURNING
Risk Manager (Corporate Pensions, Legacy & Business Support) for Prudential Assurance, with over 24 years experience in working within the financial services industry.A proven track record in leading multi-functional teams and delivering results, with significant knowledge and experience in the following areas - Risk Management- Strategic Development and Implementation- Project and Change Management (Prince2 Qualified)- Strategic Development and Implementation- Sales Management- Regulatory Training Management- Business Development- Relationship/Supplier Management
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