Patrick D.
Director of Customer Service & Support @ Hai Robotics | BBA
- Role
- Director of Customer Service & Support at Hai Robotics
- Location
- Hampton Roads, VA, US
- LinkedIn followers
- 500 followers
About Patrick D.
At Hai Robotics, the focus is on spearheading customer service excellence, leveraging my CRM expertise to foster strong relationships and seamless support experiences. My tenure at Swisslog, where I was pivotal in the Global CRM tool\'s implementation, laid the groundwork for my current mission—delivering outstanding service with efficiency and consistency.Collaboration is the hallmark of my professional approach; I empower our team to provide top-tier telephone support, ensuring every customer interaction with Hai Robotics is a testament to our commitment to service. With a strong foundation in analytical skills and business analysis, my goal is to continuously elevate our customer support standards, driving innovation and strategic improvements within the logistics and supply chain industry.
Experience
Director of Customer Service & Support
Jan 2024 — Present · Newport News, VA, US
Education
Tidewater Community College
Associate of Science - AS, Business Administration and Management, General
2007 — 2009
Old Dominion University
Bachelor of Business Administration - BBA, Management Information Systems, General
2007 — 2011
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