Patrick Craib

Chief Operating Officer @Think Research

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2021 — Present

Chief Operating Officer @Think Research

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Toronto, ON, CA

Direct oversight of P&L and operations for Healthcare Software (SaaS) and Media & Education business lines- Operational Scaling: Architecting the end to end processes and KPI frameworks to streamline implementation and client services- Operating Roadmap: Translate corporate strategy into actionable execution plans, driving company-wide OKRs and annual planning cycles- P&L Management: driving financial performance, annual planning, and board-level reporting- Product & Service Innovation: Partnering with Managing Directors and CTO to accelerate product innovation and commercialize new revenue streams- Performance Culture: Direct oversight of talent resourcing and leadership development for high-growth, cross-functional teams.

EDUCATION

2006 — 2010

Wilfrid Laurier University

Bachelor of Arts (B.A.), Psychology (Research Specialist)

SKILLS

Process ImprovementManagementCreditOperations ManagementStrategyFinancial ServicesChange ManagementTeam LeadershipOperational ExcellenceBusiness AnalysisOperational Risk ManagementBankingRisk ManagementRegulatory ComplianceProject ManagementAnti Money LaunderingBusiness Process ImprovementCredit RiskVendor ManagementBusiness RequirementsCustomer ServiceBusiness ProcessTerrorist Financing

ABOUT PATRICK CRAIB

COO | Driving Enterprise Value through Business Model Transformation, Operational Effiency & Rapid Scaling

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