Patrick Clark

About Patrick Clark

Technology leader with a proven track record for improving processes, teams and organizations. Driven by a passion to elevate teams and individuals along with the services they provide. Career Highlights- Lead Incident Commander for COVID-19 for Northwell Health’s Office of the CIO- Onsite Lead for Enterprise Technology for Operation Gotham, Javits Center Field Hospital, NYC- Implemented the ServiceNow Platform & Service Management Office, Northwell Health- Established the Design process (Insite), Northwell Health - Managed the launch of the IS Operations Center, Northwell Health- Established the Enterprise Patch Management process, Northwell Health- Established the Infrastructure Quality Management Program, Northwell Health Qualifications- Masters of Science in Medical Informatics - Masters of Business Administration in Information Systems Management- Bachelors of Science Information Technology- Certified Six Sigma Black Belt- Certified Project Manger (PMP)

Experience

1. AVP Service Management

   Northwell Health

   Feb 2020 — Present · Melville, NY, US

   Responsible for the Service Management organization for an Information Services Department that supports 23 hospitals and 750+ physician practices. Currently support the following- Service Management Office (SMO)- IS Service Desk- ITSM Platform- Asset Management- Change Management- Incident Management- Problem Management- Event Management

Education

• Nassau Community College

  AS, Data Processing

  1995 — 1998

• Hofstra University

  Master of Science - MS, Medical Informatics

  2016 — 2018

• Long Island University

  BS, Information Technology

  1998 — 2002

• Dowling College

  MBA, Information Systems Management

  2002 — 2005

Skills

• Project Management
• Team Leadership
• Infrastructure
• Software Project Management
• Servers
• Business Process
• IT Strategy
• Unix
• Business Process Improvement
• Process Improvement
• Pmp
• Leadership
• IT Management
• Troubleshooting
• Dhcp
• Six Sigma
• Cross-Functional Team Leadership
• Sdlc
• System Architecture
• Vmware
• Agile Project Management
• Enterprise Software
• Healthcare Information Technology (Hit)
• Data Center
• Requirements Analysis
• Cloud Computing
• Dns
• Integration
• Project Portfolio Management
• Change Management
• Strategy
• Vbscript
• Agile Methodologies
• Group Policy
• Leadership Development
• Management
• Disaster Recovery
• Vendor Management
• Healthcare Information Technology