Patrick Chan
Information and Data Manager @Walton High, Milton Keynes
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WORK HISTORY
Information and Data Manager @Walton High, Milton Keynes
Milton Keynes, GB
EDUCATION
City University of Hong Kong
Bachelor of Science (B.Sc.), Information Technology
City University of Hong Kong
Certificate, Project Management Foundation
The Hong Kong Polytechnic University
Certificate in Digital Forensics, Audit and Control Management, Cyber/Computer Forensics and Counterterrorism
The University of Hong Kong
Certificate, Cloud Computing Architecture
ABOUT PATRICK CHAN
Visionary and Innovative IT Service Manager for Fortune 500 company with over 15 years of IT Service Management experience and 8 years in managerial and leadership role. Solid experience with incident, problem and change management for all round IT services in end user workspace. Strengths in managing team to apply the ITIL process framework and strategic business relationship management to enhance user experience and satisfaction. Proven expertise in project management (PMP), IT Operations and vendor management. Specialties:Certified Information Security Manager (CISM)Project Management (Certified PMP)IT Service and Management (ITIL)FinTechService DeliveryIT Assets ManagementVendor ManagementManaged Global and Local initiated ProjectsIT Infrastructure SupportIncident ManagementProblem ManagementChange ManagementRegional Exposure to Asia Pacific
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