Patrick Bouchard
Directeur Principal, Gestion De Projet @Intact
Montreal, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2020 — Present
Directeur Principal, Gestion De Projet @Intact
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EDUCATION
1991 — 1994
Control Data Institut
Programmer
SKILLS
IvrForecastingCall CenterBusiness AnalysisManagementTelecommunicationsConsultingCall CentersContact CentersWorkforce ManagementCustomer Experience
ABOUT PATRICK BOUCHARD
Specialise in call center from forecasting, schedules, Q management to operation and project management. Recognized for my unique expertise in workforce management, development of strategic concepts and management of technical and operational teams.Specialties: Workforce management, Call center metrics, Consulting, callcenter operations
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