Patrick Aksan

About Patrick Aksan

IT LEADER | AZURE AI SPECIALIST | SYSTEMS ENGINEERING MANAGERI\'m an IT Manager with 25+ years of experience, currently leading systems engineering at Transcepta where I oversee $1M+ in IT budgets and manage mission-critical Azure infrastructure. What sets me apart? I\'m actively building AI solutions that transform how IT operations work.🤖 RECENT AI PROJECTSI\'ve developed three production-ready AI systems using Azure Cognitive Services- SOC Documentation Chatbot (Azure OpenAI + RAG)- 90% reduction in security procedure search time - Retrieval-Augmented Generation architecture - Instant access to 50+ SOC procedures and NIST frameworks- Computer Vision Equipment Classifier (Azure Custom Vision)- 94.1% precision, 98.9% average precision - Automated IT equipment identification from photos - 80% reduction in manual asset inventory time- Document Intelligence Automation (Azure Form Recognizer)- 95%+ accuracy for invoice/receipt data extraction - 85% reduction in manual data entry time - Multi-format document processing (invoices, receipts, business cards) CURRENT ROLE HIGHLIGHTSAt Transcepta, I lead a team managing enterprise Azure infrastructure while driving innovation- Saved company $250K+ annually through strategic Microsoft Partner Program achievements- Spearheaded Azure Kubernetes Service R&D with AD integration- Implemented comprehensive security initiatives (Sophos, IDS/IPS, pen testing)- Reduced MTTR by 50% through Splunk implementation WHAT I BRING- Deep Azure expertise (5 Azure certifications including AI Engineer Associate)- Hands-on AI/ML implementation experience- 25+ years of IT infrastructure and security leadership- Proven track record leading complex cloud migrations- Self-directed learner who builds production solutions TECHNICAL EXPERTISECloud: Azure (primary), AWS | AI/ML: Azure OpenAI, Custom Vision, Document Intelligence, RAG architecture, prompt engineering | Infrastructure: VMware, Kubernetes, Azure networking | Security: SOC compliance, PCI DSS, endpoint protection, IDS/IPS | Tools: Splunk, Rapid7, Office 365, Azure DevOpsI\'m passionate about leveraging AI to solve real business problems. Whether it\'s automating documentation search, classifying assets, or extracting structured data from documents, I focus on practical applications that deliver measurable ROI.Let\'s connect if you\'re interested in Azure AI, IT leadership, or transforming operations through intelligent automation. p•••••••@gmail.com

Experience

1. Manager of System Engineering

   Transcepta

   May 2019 — Present · Aliso Viejo, CA, US

   Cloud Computing & Migrations: Expert in cloud architecture, primarily Azure; skilled in cloud migrations, cost optimization, and service integration.• Systems Architecture & Virtualization: Experienced in VMware, Kubernetes, and hybrid cloud infrastructures; proficient in Windows and virtualization technologies.• Cybersecurity & Compliance: Strong security posture, including endpoint protection, firewalls, IDS/IPS, DLP, SOC compliance, PCI DSS, and third-party risk management.• Team Leadership & Mentoring: Proven success in building high-performing teams; experienced in mentoring and managing diverse, technical teams to meet business and technical objectives.• IT Project Management: Skilled in project planning, execution, and risk management, with a focus on cost-effective, timely delivery of IT solutions.• Enterprise IT Solutions: Expertise in Azure, Splunk, Rapid7, Office 365, VMware, Active Directory, monitoring systems, disaster recovery, Zoom phone system, High Availability, Containerization and network architecture.• Business Continuity: Developed and executed robust disaster recovery strategies, ensuring operational continuity for mission-critical applications.• Project Management: Worked daily in Azure DevOps to build out and manage sprints for system engineer projects and milestones for quarterly goal tracking

Education

• California State University, Los Angeles

  Computer Information Systems, Information Technology

  2000 — 2005

• IT Certifications

  CCNA Security, CCNA, MCSE, A+, Network+, Security+, AWS Architect, Cloud+

  2005 — 2014

• Daniel Murphy High

  High School Diploma

  1996 — 1999

Skills

• Disaster Recovery
• Comptia a+ Certification
• Vendor Management
• Windows
• Network Security
• Telecommunications
• Team Leadership
• Saas
• San
• Security
• Cisco Ios
• Active Directory
• Windows Server
• Ccna
• Operating Systems
• Citrix
• Pci Dss
• SEO
• IT Audit
• Call Centers
• Agile Methodologies
• Amazon Web Services (Aws)
• Apc Ups
• Servers
• Xml
• IT Management
• Mcse 2003
• Akamai
• Cisco Routers
• Backup & Restore
• System Administration
• IT Procurement
• E-Commerce
• Cisco Security
• Databases
• High Availability
• Asterisk
• Security+
• IT Business Strategy
• Project Management