Patricio Trevino

WORK HISTORY

EDUCATION

SKILLS

ABOUT PATRICIO TREVINO

Successful operational excellence and commercial management executive, leading business operations and strategic planning by using customer insight to drive healthcare performance and profit. Regarded for the ability to expertly drive processes and successfully motivate cross-functional teams.WHY A CAREER IN OPERATIONS & COMMERCIAL MANAGEMENTQuite simply put, I’m passionate about my work, the people who work with me, and the customer base we serve. As a global thinker, I can assess the current situation and forecast the company’s needs to then provide a clear strategic direction. My extensive experience within this field has led to numerous successes while considering and integrating all aspects of operations-process improvements, market research, talent, customer support, financial management, and revenue growth. I am genuinely driven to provide exceptional customer care and service for my clients; additionally, I have a track record of directing the full integration of additional service offerings to address evolving customer needs within the healthcare industry.HOW I BUILD SUCCESS: TEAM LEADERSHIPI leave little room for stagnancy and actively promote employee growth and development. When it comes to my teams, I am highly focused on selecting the best-fit talent to take charge of their contributions to the overall success of business operations and growth. I have effectively played a large role in revolutionizing employee training and development, establishing a state-of-the-art, hands-on training facility for employees nationwide, encouraging expansive industry knowledge and improved customer service capabilities. Integrating a highly effective talent generation strategy, we’ve deterred attrition rates in multiple departments while prompting numerous promotions and increased contributions within the company.As a change agent, I have a responsibility to my employees and customers to strategically implement improvements to operations and commercial aspects and can do so with excellent buy-in and support.MY FAVORITE QUOTE\"What you get by achieving your goals is not as important as what you become by achieving your goals.\"-Zig ZiglarThroughout my career and life, I\'ve realized that the journey and personal growth I\'ve experienced while working toward my goals are more valuable than the external rewards. As such, the skills, character, lessons learned, and resilience I\'ve developed along the way have had a lasting impact. Six Sigma Greenbelt and Gallup Great Manager Certified.