Patricia Morris

Program Coordinator Trainer @Elevance Health

Retained post-merger to support Elevance’s sales training department, coordinating new hire programs, managing training systems (Workday, Workfront, SharePoint), and providing administrative support to executives across a 400-person sales organization.• Revamped Continuing Education Program, boosting broker attendance 20%+ by partnering with vendor to create detailed, accurate training materials that improved sales rep performance and submission accuracy.• Streamlined training operations by implementing tracking tools across Workday, Workfront, and learning systems, improving visibility and reducing administrative workload for a 400+ person sales team.• Enhanced new hire training by managing content across platforms, integrating Medallia survey feedback, and improving ramp-up and compliance support.• Improved team communication by managing executive calendars, crafting internal/external communications, and developing presentations for open enrollment and training events.• Managed $50K–$100K budgets for training programs and events, preparing projections and securing executive approvals to ensure cost-effective delivery.• Delivered monthly training sessions across multiple states via in-person, virtual, and one-on-one formats, expanding program reach and engagement.