Patricia Kim
Senior Business Analyst @Sony Music Entertainment
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WORK HISTORY
Senior Business Analyst @Sony Music Entertainment
New York, NY, US
Works with software and integrations between PTP software: Basware, proprietary PO software, OneSource tax engine, and SAP*Triage and troubleshoot system and integration issues*Stakeholder management*UAT*Project management*Test case developemnt
EDUCATION
General Assembly
Front End Web Development
Stony Brook University
Bachelor's Degree, English Literature
SKILLS
ABOUT PATRICIA KIM
Passionate about making people\'s work lives better with technology. My mix of hard skills combined with superior soft skills drive stakeholder/client trust and engagement. I am by nature a problem solver. My critical thinking skills allow me to see things from a macro-to-micro perspective which lets me tackle issues from all sides and experience issues through the lens of the business needs.I have over eight years of experience as a technical business analyst within the software development industry, during which I engage with stakeholders of all levels, and skills, from junior to executive/technical to business team members, and cultural backgrounds. I execute complex problem-solving through excellent communication, collaboration, in-depth product and process knowledge, and an eagerness to learn. I am quick to admit gaps in my knowledge and remediate that by asking questions, setting up knowledge transfers with SMEs, and gaining hands-on experience within the system. My greatest strength is how easy it is to work with me. I am clear, consistent, and empathetic in my communication which makes me a great collaborator and a pleasure to work with.
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