Patricia Kelly
Principal IT Infrastructure Engineer at Dell Technologies
- Role
- Principal Infrastructure Engineer at Dell Technologies
- Location
- North Grafton, MA, US
- LinkedIn followers
- 500 followers
About Patricia Kelly
Am highly organized and excellent at multi-tasking. Will take charge and know how to lead by being an effective communicator and bringing several years of management experience. Very detail-oriented and will recognize and solve problems quickly. More than 10 years of experience in managing backup products as a backup and recovery administrator. Have provided fully managed data protection to customers and partners worldwide; including problem determination, implementation of changes, data backup and restores using Avamar, Networker, NetBackup and Data Protection Advisor tools while providing excellent customer support.
Experience
Principal Infrastructure Engineer
Nov 2023 — Present · Hopkinton, MA, US
Dell Cyber Recovery AdministratorI manage and support Dell Cyber Recovery environments for external customers, ensuring their critical data is protected, recoverable, and resilient against cyber threats. My responsibilities include maintaining recovery vaults, monitoring replication and CyberSense analytics, and assisting customers during cyber incidents or ransomware recovery events.I work directly with customers both remotely and onsite — providing health checks, upgrades, recovery testing, and knowledge transfer to security teams. By combining technical expertise with strong customer engagement, I help organizations strengthen their cyber resilience strategies and confidently recover business operations.
Education
Clark University
Certificate, Oracle Database Administration
1998 — 1999
Sinclair Community College
Associates, Computer Science
1980 — 1982
Skills
- Solaris
- Virtualization
- Symmetrix
- Emc Networker
- Storage Area Networks
- Network-Attached Storage (Nas)
- Storage Architecture
- Networking
- Hp
- Hp Products
- System Administration
- Vmware Infrastructure
- Data Domain
- San
- Servers
- Itil
- Netapp
- Storage Area Network (San)
- High Availability
- Emc Storage
- Dmx
- Vmware
- Storage Virtualization
- Vsphere
- Srdf
- Operating Systems
- Vmware Vsphere
- Storage
- Enterprise Storage
- Data Center
- Fibre Channel
- Nas
- Infrastructure
- Unix
- Hardware
- Troubleshooting
- Security
- Cloud Computing
- Clariion
- Netbackup
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