Patricia Inglis

About Patricia Inglis

Eastern Illinois Graduate with 10+ years’ experience in retail sales, management, training, coaching, and fostering professional relationships. My expertise lies in successfully developing and implementing effective sales strategies and managing personnel, trusting client relationships to maximize company profits.Throughout my career, I have achieved distinction as a top sales performer, consistently receiving recognition for outperforming and surpassing corporate goals.I provide customers with an exceptional world class customer experience by building relationships with customers. Proven track record of success in leading corporate development efforts, and sales and marketing initiatives to achieve defined goals and expand market share.I effectively work cross-functionally and collaboratively with internal and external business partners while building lasting relationships. I enjoy the challenge of providing world-class customer service while balancing the needs of the business with the needs of the people I am fortunate enough to lead.SKILLS & COMPETENCIES Retail Management | Strong Communicator | Technical Proficiency | Salesforce | Strategic Planning | Project Management | Revenue Generation | Consultative Solution Selling | Cross-Functional Collaboration | Client Presentations | Leadership | Negotiation | Team Building | Tactful Closer | Retention Service | Partner Management HIGHLIGHTS • Converts leads into valued customers by following up with all prospects and providing helpful and compelling information about the company and product.• Recognizes and capitalizes on business opportunities for growth and development, contributing to an increase in company sales.• Achieved well above the company average in company retention by successfully building brand loyalty and providing high-quality customer service to ensure client satisfaction• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. • Maintains a strategic business focus, improving client satisfaction and retention.

Experience

1. Account Manager

   Stanley Black & Decker, Inc.

   Jan 2024 — Present · Chicago, IL, US

Education

• Eastern Illinois University

  BS Business, Marketing

Skills

• Business Development
• Key Account Management
• Competitive Analysis
• Contract Negotiation
• Crm
• Coaching
• Forecasting
• Cold Calling
• New Business Development
• Customer Service
• B2b
• Account Management
• Direct Sales
• Leadership