Patricia Cameron
Success Director at Salesforce
- Role
- Success Director, Healthcare at Salesforce
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Patricia Cameron
Leadership – Successful and proven integrator of customer success disciplines, strategic account management techniques, and product management acumen to drive value realization across global customer base.• Strategic – Execute internal and external business transformation programs to increase efficiency, productivity and contribution to company growth.• Performance – Energetic, intentional self-starter with recognition for excellence in customer focus and ability to interface with all levels of an organization to lead, motivate and get the job done.Focus Areas/Specialities:+Cloud and SaaS Technology +Customer Relationship Management+Customer Success+Adoption & Advocacy+Onboarding+Organization Readiness+Change Management+Governance Principles+ROI Analysis and Success Criteria+Strategic Account Planning+Process Improvement+Knowledge Management+Business DevelopmentCertifications: Salesforce Administration, Sales Cloud Consultant, Service Cloud ConsultantSalesforce: Accelerate Leadership Program, June 2020 - June 2021Martha Beck: Wayfinder Life Coach Training, October 2019 - July 2020StrengthFinders 2.0: Learner, Intellection, Strategic, Connectedness, InputRoundPegg Culture Type: Cultivate + EQ-i 2.0
Experience
Success Director, Healthcare
May 2017 — Present · Memphis, TN, US
Partner with Salesforce customers to drive user adoption, consumption and value of their Salesforce assets. Serve as a strategic trusted advisor to customers to assist in the development of their Salesforce strategy, optimization of their existing environment; as well as, deliver critical and relevant information regarding Salesforce products, capabilities, and services in order to further develop and solidify customer relationships. Drive customer success at all levels within the organization. Primary focus on Healthcare & Life Sciences customers.
Education
Rochester Institute of Technology
B.S., Computer Science
1986 — 1990
Skills
- Crm
- Employee Training
- Strategy
- Social Media
- Solution Selling
- Enterprise Software
- Customer Retention
- Survey Methodology
- Cloud Computing
- Salesforce.com
- Training & Development
- Customer Engagement
- Governance
- Go-to-Market Strategy
- Group Presentations
- Saas
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