Patricia Jackson

About Patricia Jackson

As an HR Business Partner at Humana with over three years of experience, I provide strategic HR guidance to a team of 500 employees across multiple U.S. locations. My focus is on fostering compliance, enhancing employee relations, and supporting leadership through fair application of HR policies. By guiding performance management processes and facilitating development plans, I contribute to improving employee engagement and organizational alignment. With background experience in talent management and Talent acquisition, I help strengthen communication, accountability, and collaboration across teams. By leveraging standardized training resources and promoting a culture of fairness and growth, I aim to align organizational goals with initiatives that empower both managers and employees. My approach combines strategic HR solutions with a commitment to fostering an inclusive and productive workplace.

Experience

1. HR Business Partner

   Humana

   Mar 2022 — Present

   Provided comprehensive HR support for 500 employees across multiple US locations, ensuring compliance with policies. • Acted as a trusted advisor, effectively resolving employee relations issues to promote fair HR practices. • Enhanced performance management processes, guiding managers on evaluations and development plans to boost engagement. • Collaborated cross-functionally with payroll, benefits, and legal teams to align resources with organizational goals.

Education

• Champlain College

  Bachelor of Applied Science - BASC, Health/Health Care Administration/Management

  2015 — 2018

• Ashford University

  Master's degree, Organizational Management Specialization Human Resources

  2019 — 2020

• SHRM

  SHRM-CP , Human Resources Management/Personnel Administration, General

• Robert Morris University - Illinois

  Associate of Science - AS, Medical Office Assistant/Specialist

  2007 — 2009