Patricia Turner

WORK HISTORY

EDUCATION

SKILLS

ABOUT PATRICIA TURNER

Senior Nurse focused on delivering extraordinary healthcare solutions which are practical, evidenced based and appealing to the frontline staff. Offering a full range of services from pre and post compliance inspections to bespoke projects to enhance, develop or change the culture to embrace safety in everyday practice. Complex problems need time and dedication to find sustainable solutions. Proven track record for-Service transformation and change management of the safety culture using sound methodology-Driving patient safety and quality through engaging and empowering nurses to lead from the bedside up and board room down, ensuring the patient is kept at the heart of decision making-Motivating the workforce towards extraordinary outcomes through innovative projects-Connecting with patients and service users to deliver services that they want involving patients in service redesign for exceptional customer service delivery-Improving patient experience and making it stick increasing patient satisfaction levels -Increasing productivity and profitability through LEAN principles whilst being clinically effective maximising operational efficiencies -Leading by example and inspiring others to be their best by nurturing excellence through best practice living the code and personifying the 6Cs -Championing safeguarding and ensuring all staff understand their role in maintaining a safe environment under current legislation-Interpreting and process mapping CQC compliance regulations to get outstanding results-Producing three year Strategy plans to influence the delivery of KPIs -Providing robust clinical and quality assurance framework for robust governance