Patricia Talley
Director of Commercial Excellence
- Role
- Director of Commercial Excellence at Relatient
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Patricia Talley
Experienced Sales Operations Director with a demonstrated history of working in the…
Experience
Director of Commercial Excellence
Jul 2022 — Present · Franklin, TN, US
The Director of Commercial Excellence is a key role in the success of Relatient’s Commercial team in driving the development and implementation of key commercial excellence programs, process improvement and quality assurance initiatives, performance data management and dashboards, continuous improvement strategy and execution. Work with cross-functional stakeholders to design and implement repeatable and scalable commercial excellence programs. Owns the Relatient RFP response process from scoping through delivery. Engages stakeholders regarding deliverables, milestones, and efficiencies. Designs onboarding and ongoing training programs to ensure commercial team is current with industry trends. Supports implementation of commercial best practices and principles. Act as subject matter expert for commercial team to guide decisions, strategy, execution, and iteration.
Education
Goldenwest Community College
Business Administration and Management, General
1984 — 1986
Skills
- Sales Process Implementation
- Project Management
- Business Process Development
- Sales Process Development
- Sales
- Sales Operations
- Sales Process
- Salesforce.com
- Development of Sales Tools
- B2b
- Healthcare
- Cold Calling
- Management
- Process Improvement
- Customer Satisfaction
- Cross-Functional Team Leadership
- Healthcare Information Technology
- Account Management
- Strategic Planning
- Leadership
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