Patricia Love
Operations Supervisor @Charter Communications
Greensboro, NC, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2019 — Present
Operations Supervisor @Charter Communications
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Morrisville, NC, US
Led and developed a team of call center representatives to exceed quality standards.• Monitored team performance, addressed personnel issues, and implemented disciplinary actions.• Collaborated with leadership on projects to enhance operational effectiveness.
SKILLS
Customer RetentionCustomer ServiceCustomer SatisfactionWirelessProject ManagementStrategic PlanningTeam BuildingManagementVendor ManagementTeam LeadershipTelecommunicationsMicrosoft OfficeProcess ImprovementCoachingCustomer ExperienceCross-Functional Team LeadershipLeadershipAccount ManagementCall Centers
ABOUT PATRICIA LOVE
At Charter Communications, my focus is on leading our call center team to surpass quality…
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