Patricia Lai
Guest Services Manager @Marriott International
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WORK HISTORY
Guest Services Manager @Marriott International
Lahaina, HI, US
EDUCATION
University of Nevada-Las Vegas
Bachelor of Science - BS, Hospitality Administration/Management
University of Southern California
Master of Science - MS, Hosptitality and Tourism
ABOUT PATRICIA LAI
From the island of Oahu, I have chosen to further my education at the University of Southern California to pursue a Master of Science degree in Hospitality Management. Stimulating laughter, smiles, and happiness to guests is what enticed me to join the hospitality industry. I am interested in all departments and outlets of a hotel and one of my future career goals is to someday own my own hotel.Being an out of state student and studied abroad in London for a semester, I have repeatedly been exposed to new cultures and diverse groups of people. This has made me able to quickly adapt to changes and gain a broader perspective. I am always curious about things and enjoy learning. I like to solve problems and fix errors. I am a detailed orientated person and I keep my goals and task organized to maintain productivity. I believe that the skills that I have attained from the dynamic environment and competitive university life define me and I am looking forward to implementing and polishing them in any opportunity that I receive.
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