Patricia Kang
Customer Success Manager - Sbg @RingCentral
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WORK HISTORY
Customer Success Manager - Sbg @RingCentral
Understanding the client\'s use case/subscription, evaluating account health, and providing professional consultation-Proactively meet with clients, maintain my book of business of 75 clients, and find opportunities for recommendations based on client\'s specific use-cases/goals-Achieved 96% for individual MBO, 100.70% for department MBO, and 99.11% in NRR in Q2\'2025-Achieved 82% for individual MBO, 102% for department MBO, and 100% in NRR in Q1\'2025-Achieved 101% for individual MBO, 100% for department MBO, and 100% in NRR in Q4\'2024-Achieved 110% for individual MBO, 99% for department MBO, and 100.66% in NRR in Q3\'2024-Achieved 102% for individual MBO, 100% for department MBO, and 108% in NRR in Q2\'2024.
EDUCATION
Weber State University
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
ABOUT PATRICIA KANG
Weber State University graduate with a BA in Public Relations & Advertising with an emphasis in International Public Relations. Building rapport and establishing fundamental relationships with companies large and small to have a better understanding of current goals and initiatives they wish to accomplish for themselves and/or for their clients.
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