Patricia James
Card Operations Manager @Triodos Bank
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WORK HISTORY
Card Operations Manager @Triodos Bank
Bristol, GB
Reporting to the Head of Operations/Program Manager with responsibility for delivering the debit card functionality for a new personal current account product. Responsibilities include identifying a third party processor through utilisation of a robust RFP process, application to join the Card Schemes, designing comprehensive requirements for system interfaces, card personalisation, customer support and back office processes including fraud prevention, chargebacks, reconciliation and clearing and settlement activity. Also coordination of the card design and approval with the Bureau and Card Schemes.
EDUCATION
Wirral Metropolitan College
HNC
SKILLS
ABOUT PATRICIA JAMES
I have a wide range of skills, developed at senior management level in a large blue chip…
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